I had a "AMAZING" experience at Oshawa Jewellery at The Oshawa Centre today (Aug 1,16) My watch strap broke & I just needed to get it fixed cause without a watch on my wrist, it just feels weird, like something is missing! Anyways, I walked into 3 stores first cause ... I parked at one end of the mall & just started going into jewelry stores in order !! All 3 stores said, they couldn't fix it cause they have to send the watch strap out for repair !! Really ? WOW !! Anyways, I walked into Oshawa Jewellers & I asked the lady at the counter if they fix watch straps & she said I should speak to the lady in the back of the store !! I did & that Lady (Catherine Matejcek) was very pleasant & said she would have a look at it !! Catherine found the problem & was able to fix it within 5 minutes for a very nominal fee !! I was SO IMPRESSED with the customer service I received from Catherine & whenever I need to buy jewelry in the future, Oshawa Jewellery WILL be the FIRST PLACE I go !!! Thank You, Catherine for making a customer HAPPY & SATISFIED !!! An Overwhelmed Customer, Sheldon :) Read More
great customer service....sales associate went the extra mile and left us almost inviting her to our wedding ! I will buy from this store for any future watches....anniversary gifts..etc etc..we didn't just get a ring...but we made a friend in the process! I had went well over my planned budget ... and it was all because of the experience and customer service. Read More

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